Earlier customers used their own technology platforms on which the vendors used to deliver services. But when legacy issues started cropping up, a sizable number of clients insisted that vendors should invest and use their own platforms and should deliver services through them. This growing demand led to the emergence of the IP3 Framework. IP3 stands for Infrastructure, Product, Process and People.
The IP3 framework is a unique and an innovative service delivery model which is being adopted by a large number of organizations. In this model the end to end processes are offered as ‘Managed Services’. This model uses the best business platforms for delivery services such as ERP, hosted, managed services. The responsibility of maintenance of the delivery service model is on the service provider.
In the IP3 framework, the model enables organizations to employ the best business practices in a particular domain and the same is delivered as services. The amalgamation of technology, process and people facilitates transformational value on a large scale. The IP3 framework uses the best and innovative technology and makes sure the process optimization is achieved.