Talent Management

Talent Management

Online24x7 fully realizes the fact the demand for unique systems from customers that can keep pace with the changing market conditions will be high. Thus, to address this growing need, we have a solution that helps organizations in planning their talent requirements. We, as a leading talent management solution provider, offer talent management software that assists organizations in creating a strong image to attract the best talent. Further, the software has features that enable organizations to get new hires blend quickly at the workplace and ensure quick productivity from them. The best talent can be retained and their mobility can be facilitated in the organization where they can deliver maximum productivity. Different functions of the Talent Management such as Performance and Development Management are a part of the talent management software. It is divided into 3 parts, namely, Objectives-based Assessment, 360 Degree Appraisals and Potential Appraisals. It is very important to organize the workforce and make a thorough assessment on the basis of criteria which are relevant to the business context. This is because businesses face uncertain economic instability and different business functions have to be performed such as to increase sales & revenue, increase customer base etc. Our talent management software addresses such needs and is easily configurable in respect to the changing market conditions. What they also need is to improve their assessment system and lessen the assessment period.

The 9 Box

We offer a 9 Box Chart that assists Talent Managers in the true comparison of an employee’s potential with his actual level of performance. The 9 Box Chart is basically a visual aid that helps in identifying employees with high potential and those who deliver great work performance. With the help of 9 Box chart, role models are created whom other employees can follow and improve their work performance.

It is very important to note that an employee’s behavior has a great impact on the customers’ relationship with the company. Behavior is defined as a set of actions which the employees follow at the workplace. Interestingly, this behavior can be predefined and behavior can be taught through training programs. This helps employees in achieving consistent performance. A fine example of that would be of attending to clients and eliciting business requests. The way the employee greets and converse with the clients can have a great impact on the business; it can make or break a deal. The Performance Management Software enables the definition of business behavior appropriate for important positions. Moreover, to check whether employees are adhering to the Behavioral model, formal audits may be undertaken. The employees following a good conduct are usually rewarded with cash reward or gamified awards.

This model takes four parameters, namely, Financial, Learning, Process and Customer, into consideration to set targets for employees. With these parameters, Talent Managers can easily, encourage employees holding key positions to achieve optimization in their work from every perspective and ensure they get rewards for the same. For instance, if cutting cost is a priority, then this target should be achieved from every perspective. If the customer satisfaction level goes down, then, then cutting costs would mean nothing, after all, customer satisfaction is also a top priority for every organization. The Performance Management Software ensures that the employees achieve a greater level of optimality when they are associated with employee KPI. Moreover, failure in performance in areas such as that of can also be identified easily in areas of funding, learning, compliance or customer handling.

The Talent Score Card helps Talent Managers in getting a elaborate view of the employees data which is a representation of the employees data which includes Employee Profile, Compensation in relation to others in the same grade, Position on the 9-box, Current position they’re holding and a view into the future, Rewards and bonuses earned in the past, Pattern of absenteeism, Grievances reported and Disciplinary actions taken. This information is presented through a visual aid which helps businesses to make highly-informed decisions.